The Answering Service

The Answering Service (TAS) provides high-quality, cost-effective message handling for companies and public sector organisations – 24 hours a day, 365 days a year.
We aim to work closely with clients, listening to your needs and providing a seamless service which you can always trust. And we can respond immediately when your procedures change, for maximum benefit to your business.

TAS services deliver excellent value for organisations of all sizes, based on a one-off set-up and connection fee, low monthly subscription, and per-call usage charge for some services.

Our main areas of operation are outlined here but we have the flexibility to provide a service tailored to meet your exact needs.

• 24–7 message handling, including emergency callouts.
• Data collection by telephone, e.g. for clinical trials.
• Co-ordinating out-of-hours and lone working.
• Automatic alarm and website monitoring.
• Specialist VetCalls service for veterinary practices and hospitals.