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The General Answering Service
• The Answering Service boosts your business
image by professionally taking important business calls in your company
name when you are not available. - It’s so
simple.
All you have to do is divert your calls to us whenever you go out
or off duty. Our telephone receptionists will answer your calls promptly
and courteously, take messages and relay them back to you at the earliest
opportunity. You can also access our service if you only need to cover
for a couple of hours a day - we'll tailor the service to suit your
needs, whatever they may be. - Getting the message
Some of our clients collect their messages simply by calling The Answering
Service, either when they return to base or from wherever they happen
to be. Others prefer us to use fax or e-mail so that messages can
be actioned as soon as they come in to their office. A third option
is to use a simple electronic pager, which alerts you to call in whenever
we have an urgent message for you. - A boost for
your business image
If it suits you, we can answer your calls in your company name. An
instant read-out on our system tells us when a particular call is
for you. In effect, we become your receptionist, projecting an image
of professionalism, courtesy and discretion for your business. Indeed,
your callers need never know that their calls have been diverted.
• Specialised Order Processing is another important,
completely separate element of The Answering Service. The general
Answering Service is also handling an increasing number of specialised
response tasks. You simply give out the number that we allocate to
you on your marketing activity and we field all the calls, 24 hours
a day, taking instructions, entering database information or handling
requests for further information.
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