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The Answering Service
 




The Professional Answering Service


Emergencies Many of our clients use The Answering Service as a support for their own emergency service. For some clients TAS is their sole response to emergencies. The company has been providing successful emergency answering services to Doctors, Vets, Government Departments and Local Government, Engineering Companies and Shipping for many years. The service is based on total reliability and trust and, by demonstrating these attributes consistently, TAS has grown in business stature and experience.

Clinical Trials Collecting data for pharmaceutical trials from hospitals or end-users. Incoming calls from a Hospital or Medic with information on the trial is formulated into a standard format that when transferred to the company can be more easily processed and logged.

• Local Authorities have been using TAS for many years for Environmental Health, Housing Repairs, Lone Working Schemes or Corporate Cover. So Frog knows what to do and has first hand experience. We understand the need for a caring, sympathetic and efficient attitude to the different types of calls. Many of our staff are from a nursing background.

Lone Working Schemes The Answering Service also serves as a vital communication link to protect people working in isolated or vulnerable conditions. In these situations TAS is used as a central point of contact and liaises with the lone worker to monitor safety and act as a 24/7 link with their parent company. When an alarm is raised the appropriate emergency services can be immediately contacted and details of the situation given.

• Alarm Monitoring An important service for all businesses needing immediate information based on a monitoring system. It may be fire alarms for local authorities, animal welfare for farmers, chill and cold store temperature control, water leaks in storage cupboards or cellars holding important documents, machinery or telephone switchboards.