 
The Professional Answering Service
• Emergencies Many of our clients use
The Answering Service as a support for their own emergency service.
For some clients TAS is their sole response to emergencies. The company
has been providing successful emergency answering services to Doctors,
Vets, Government Departments and Local Government, Engineering Companies
and Shipping for many years. The service is based on total reliability
and trust and, by demonstrating these attributes consistently, TAS
has grown in business stature and experience.
• Clinical Trials Collecting data for pharmaceutical
trials from hospitals or end-users. Incoming calls from a Hospital
or Medic with information on the trial is formulated into a standard
format that when transferred to the company can be more easily processed
and logged.
• Local Authorities have been using TAS
for many years for Environmental Health, Housing Repairs, Lone Working
Schemes or Corporate Cover. So Frog knows what to do and has first
hand experience. We understand the need for a caring, sympathetic
and efficient attitude to the different types of calls. Many of
our staff are from a nursing background.
• Lone Working Schemes The Answering Service
also serves as a vital communication link to protect people working
in isolated or vulnerable conditions. In these situations TAS is
used as a central point of contact and liaises with the lone worker
to monitor safety and act as a 24/7 link with their parent company.
When an alarm is raised the appropriate emergency services can be
immediately contacted and details of the situation given.
• Alarm Monitoring An important service for
all businesses needing immediate information based on a monitoring
system. It may be fire alarms for local authorities, animal welfare
for farmers, chill and cold store temperature control, water leaks
in storage cupboards or cellars holding important documents, machinery
or telephone switchboards.
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