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Telephony Solutions
The Avaya IP Office is a highly modular IP telephone system designed to meet the needs of home offices, standalone businesses, and networked branch and head offices for small and midsize businesses. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications.
IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.
At Avaya, the guiding principle is that customers should be supported in migrating to IP telephony at their own pace, following their own path. Our clients can use a mix of digital, analog, and IP technology and still take advantage of all the applications that convergence provides.
IP Office addresses basic telephony needs, leverages built-in convergence capabilities, and capitalises on robust unified applications to deliver intelligent communications to your users. The IP Office phone system simplifies processes and streamlines the information exchange within systems to create simple and effective communication experiences.
The IP Office phone system supports a wide range of telephones, but the Avaya 5400 Series Digital phones and 5600 Series IP phones have been specifically designed to work with IP Office and provide small and midsize businesses with a choice of solutions to meet business efficiency and customer service requirements.
The maximiser from SpliceCom - a business telephone system, designed and developed in the 21st Century for those requiring between 4 and 10,000 IP or analogue extensions. Completely scalable in design and distributed in architecture, all maximiser systems are built around just four modules representing two core components – Call Server and Phone Module. One of these four modules, the 5108 Call Server – has been specifically designed to meet the needs of smaller businesses and the branch offices of larger organisations.
Embracing open industry standards wherever they exist, all maximiser solutions appear to customers, employees and system administrators alike as a single system, no matter how many separate sites, homeworkers or mobile employees are encompassed. maximiser is configured and managed as a single system via a standard web browser. For very large scale Enterprise and Hosted/Managed requirements, maximiser XS utilises the core maximiser operating system, running on Apple's Xserve platform to support up to 100,000 extensions.
Supporting rich functionality including a one number, "go anywhere, reach me any how" facility, GSM mobile extensions, multi-site hot desking, voicemail, auto-attendant, unified messaging and call recording as standard, maximiser is just at home, and more importantly proves cost-effective, for simple 4 extension "dial-tone" PBX requirements as it does in fully converged, multi-site installations.
Other Telephony Services
* Professional Call Recording Systems.
* Call Logging solutions.
* 4 Hour on-site maintenance and remote administration services for IP Office and Maximiser.
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