IT helpdesk support services in Cambridge

With 96% of tickets resolved on the first contact, our IT helpdesk support is perfect for any business who needs a reliable and knowledgeable expert they can call upon when they need it.

Our IT engineers can support your business through both on and off-site assistance, whether you need to set up a new printer, install updates to Office or you need to recover a lost file.

We provide managed IT support for medium-sized and larger businesses, as well as offering our unique pay-as-you-go helpdesk support for small businesses. Whichever service you need you still get 100% of our expert IT knowledge and friendly service.

  • Managed IT support for medium & large businesses
  • Pay-as-you-go service for small businesses
  • On & off-site support
  • Dedicated account manager
  • Fast resolution of daily issues

Experts in all areas of IT

We act as your outsourced IT department supporting any areas of your IT infrastructure that require an expert’s touch.

We’re flexible to what you need – whether that’s a fully managed IT support service looking after every aspect of your IT, or if you need help for your small business just as and when you need it.

  • Software support for all Microsoft Office applications
  • Hardware support for printers & scanners
  • Dedicated account manager
  • Off-site engineer support
  • Fast resolution of daily issues
  • Continuous updates & patch management
  • IT equipment maintenance
  • Proactively detect issues
  • Managed security & backups
Tickets resolved on first contact.
Satisfaction score.
Tickets resolved in 2020.

Related Services

Managed IT Support

First class IT Support by our friendly technical experts.

Small Business IT Support

Affordable and flexible IT helpdesk support for startups and small businesses.

Microsoft 365

Setup, management and support of the full cloud-based office software.

IT Consultancy

Safeguarding your IT infrastructure for secure growth.

John is very kind, nice and patient. Thanks a lot for his technical supports all the time.


Questions about our IT Support Services

How much does IT support cost?

Every business is different – from the software they use to the hours they work – so for our fully managed IT support service all our prices are bespoke to what your business needs. For our small business pay-as-you-go support the cost is just £32.50 per quarter-hour for off-site support and you only pay for when you need support.

Is it easy to switch my IT support to FROG?

Yes. Depending on the amount of support you need, in most cases we start by auditing your current setup and system – this means that our engineers get to understand how your business works from the very beginning. We’ll also provide you with our brief welcome pack which lets you and your staff know what to expect and how to contact FROG for support.